I ordered on the global site, can I send my return to the US warehouse?Updated 3 months ago
We understand that international returns can sometimes be a bit tricky, and we want to make the process as smooth as possible for you. If you ordered your Wildride carrier on our global site, please note that it is not possible to send your return to our US warehouse. Here’s why:
Our US warehouse is dedicated exclusively to handling orders placed through our US website. This ensures that returns and exchanges within the US can be processed efficiently and promptly. Returns from the global site need to be processed through our global returns center to ensure the correct handling of inventory and refunds. You can find the global return policy here.