Do you have a specific question? You can reach out to us directly, we would be happy to help you ❤️

WILDRIDE USA

<p id="isPasted">If your order has not been processed and shipped yet, we can still make a change or cancel the order. In this case, please contact our Customer Care team as soon as possible &#x2764;&#xFE0F;</p><p>Please make sure you enter or select the correct delivery address when you place your order. Due to our commitment to fast delivery, it is not possible to change address details after our warehouse processed and shipped your order. With the track &amp; trace number in the confirmation e-mail, you can look up the delivery details and contact the carrier yourself. They may be able to help you.</p>

If your order has not been processed and shipped yet, we can still make a change or cancel the order. In this case, please contact our Customer Care team as soon as possible ❤️. Please make sure you enter or select the correct delivery address when y

Can I change my order?

Orders

Can I use the carrier before my baby is 9 months old?

Can I wash my Wildride?

How do you care for Wildride carriers? Are they machine washable?

Are there different sizes of the Wildride carrier?

From what age can I use the Wildride carrier?

Short trip

Can I use the carrier for twins?

General product information

How can I use my carrier?

Can I use the carrier on both sides?

How to use the Wildride carrier?

Product information

I haven't received an order confirmation, what can I do?

Can I cancel my order?

Which payment methods do you accept?

I choose the wrong payment method, can I change this?

Payments

Shipping

Can I have a discount on my first order?

Where do I get promo codes/discounts?

How do I apply promo/discount codes?

I didn't received my discount code

Can I buy a giftcard?

Can I combine discount codes?

Discounts & Giftcards

What is your return policy?

When will my return be processed?

I ordered on the global site, can I send my return to the US warehouse?

Returns, refunds and exchanges

How can I contact your Customer Care team?

Customer Care

Do you have any stores in the US?

About us

Can I change my order?Updated 3 months ago