Can I cancel my order?Updated 3 months ago

If your order hasn't been processed and shipped yet, it's possible to cancel the order. Please contact our Customer Care Team as soon as possible. 

You have the right to cancel your order, but once an order has been processed by our warehouse, a cancellation or any change is no longer possible. Our warehouse tries to dispatch all orders as soon as possible. All orders ordered before 2PM will be shipped the same day. 

In that case if your parcel has already been dispatched, you can refuse the parcel when a delivery attempt is made or return all items and we will issue a full refund, excluding return shipping costs.